Basic Shop Stewards Training Course

This course covers the basics for new shop stewards to encourage and support them in their local grievance handling and problem solving.

The areas covered are:

  • Role of the Shop Steward
  • History of the union
  • Note-taking
  • Effective Meetings
  • Grievance Handling
  • Health and Safety
  • Organising
  • Third Party Institutions
  • Social Media protocols